Yes. To do so, you must use the Points Transfer tool online. Terms apply.
You can view your Marriott Bonvoy points balance, along with point activity on the Marriott Bonvoy Loyalty Program website or in the Marriott Bonvoy App.
If you are not seeing points from your purchases, it may be due to either 1) your account statement cycle date or 2) your credit card account not being linked to your Marriott Bonvoy ccount.
To link your accounts successfully, the primary cardmember's first name, last name and email must match on both accounts. If your Marriott Bonvoy account uses someone else's name or email, the accounts cannot be linked. After you have verified your Marriott Bonvoy account information and completed any necessary updates, please call Chase customer service to link your Marriott Bonvoy account using the number on the back of your Card or by visiting the Contact Us page.
Yes. To do so, you must use the Points Transfer tool online. Terms apply.
You can view your Marriott Bonvoy points balance, along with point activity on the Marriott Bonvoy Loyalty Program website or in the Marriott Bonvoy App.
If you are not seeing points from your purchases, it may be due to either 1) your account statement cycle date or 2) your credit card account not being linked to your Marriott Bonvoy ccount.
To link your accounts successfully, the primary cardmember's first name, last name and email must match on both accounts. If your Marriott Bonvoy account uses someone else's name or email, the accounts cannot be linked. After you have verified your Marriott Bonvoy account information and completed any necessary updates, please call Chase customer service to link your Marriott Bonvoy account using the number on the back of your Card or by visiting the Contact Us page.
View your available Free Night Awards by signing in to your Member Account Profile on the Marriott Bonvoy website or in the Marriott Bonvoy App.
Elite Night Credits are credits toward achieving Elite membership requirements as outlined in the Marriott Bonvoy Program Rules. One Elite Night Credit is earned for each completed Qualifying Night at a Marriott Bonvoy Participating Property on a Qualifying Rate. With select Marriott Bonvoy Chase credit cards, you automatically receive a certain amount of Elite Night Credits after each account anniversary year. Terms apply. Learn more.
Please allow up to 8 weeks for Elite Night Credits to be credited to your Marriott Bonvoy account, starting from the last day of each calendar month you completed a Qualifying Night.
If you have still not received your Elite Night Credits after the 8-week period, your credit card account may not be linked to your Marriott Bonvoy account. To link your accounts successfully, the primary cardmember's first name, last name and email must match on both accounts. Additionally, if your Marriott Bonvoy account uses someone else's name or email, the accounts cannot be linked.
After you have verified your Marriott Bonvoy account information and completed any necessary updates, please call Chase customer service to link your Marriott Bonvoy account using the number on the back of your Card or by visiting the Contact Us page.
Each Free Night Award is valid for a one-night stay in a standard guest room, based on availability (certain hotels have resort fees). Free Night Awards vary in redemption level and can be redeemed at hotels participating in Marriott Bonvoy provided that the redemption level is less than or equal to the value of the Free Night Award. Free Night Awards are valid only for use by the Member designated on the Free Night Award and are not transferable. Plus, you can redeem or purchase up to 15,000 points to combine with your Free Night Award. Free Night Awards must be redeemed and used on or prior to their expiration date. Learn more.
Yes. Each Free Night Award expires within 12 months from the date of deposit and must be redeemed and used on or prior to their expiration date. Free Night Award expiration dates cannot be extended. For example, if your Free Night Award expires on December 31, 2025, your Check-In Date must be on or before December 31, 2025. Learn more.
Yes. The value of your Free Night Award can be combined with up to 15,000 points. Learn more.
After qualifying, please allow up to 8 weeks for your Free Night Award to be deposited to your Marriott Bonvoy account.
If you have still not received your Free Night Award after the 8-week period, it is likely that your credit card account is not linked to your Marriott Bonvoy account. To link your accounts successfully, the primary cardmember's first name, last name and email must match on both accounts. Additionally, if your Marriott Bonvoy account uses someone else's name or email, the accounts cannot be linked.
After you have verified your Marriott Bonvoy account information and completed any necessary updates, please call Chase customer service to link your Marriott Bonvoy account at the number on the back of your Card or by visiting the Contact Us page.
No. Free Night Award expiration dates cannot be extended. Each Free Night Award expires within 12 months from the date of deposit and must be redeemed and used on or prior to their expiration date. For example, if your Free Night Award expires on December 31, 2026, your Check-In Date must be on or before December 31, 2026. Learn more.
No. Free Night Award expiration dates cannot be extended. Each Free Night Award expires within 12 months from the date of deposit and must be redeemed and used on or prior to their expiration date. For example, if your Free Night Award expires on December 31, 2026, your Check-In Date must be on or before December 31, 2026. Learn more.
Some properties participating in Marriott Bonvoy will charge resort fees and taxes outside of the regular booking costs. Your Free Night Award does not cover these fees and taxes. Fees and taxes must be paid in cash at check-in and cannot be paid in points. Learn more.
View your available Free Night Awards by signing in to your Member Account Profile on the Marriott Bonvoy website or in the Marriott Bonvoy App.
Elite Night Credits are credits toward achieving Elite membership requirements as outlined in the Marriott Bonvoy Program Rules. One Elite Night Credit is earned for each completed Qualifying Night at a Marriott Bonvoy Participating Property on a Qualifying Rate. With select Marriott Bonvoy Chase credit cards, you automatically receive a certain amount of Elite Night Credits after each account anniversary year. Terms apply. Learn more.
Please allow up to 8 weeks for Elite Night Credits to be credited to your Marriott Bonvoy account, starting from the last day of each calendar month you completed a Qualifying Night.
If you have still not received your Elite Night Credits after the 8-week period, your credit card account may not be linked to your Marriott Bonvoy account. To link your accounts successfully, the primary cardmember's first name, last name and email must match on both accounts. Additionally, if your Marriott Bonvoy account uses someone else's name or email, the accounts cannot be linked.
After you have verified your Marriott Bonvoy account information and completed any necessary updates, please call Chase customer service to link your Marriott Bonvoy account using the number on the back of your Card or by visiting the Contact Us page.
Each Free Night Award is valid for a one-night stay in a standard guest room, based on availability (certain hotels have resort fees). Free Night Awards vary in redemption level and can be redeemed at hotels participating in Marriott Bonvoy provided that the redemption level is less than or equal to the value of the Free Night Award. Free Night Awards are valid only for use by the Member designated on the Free Night Award and are not transferable. Plus, you can redeem or purchase up to 15,000 points to combine with your Free Night Award. Free Night Awards must be redeemed and used on or prior to their expiration date. Learn more.
Yes. Each Free Night Award expires within 12 months from the date of deposit and must be redeemed and used on or prior to their expiration date. Free Night Award expiration dates cannot be extended. For example, if your Free Night Award expires on December 31, 2025, your Check-In Date must be on or before December 31, 2025. Learn more.
Yes. The value of your Free Night Award can be combined with up to 15,000 points. Learn more.
After qualifying, please allow up to 8 weeks for your Free Night Award to be deposited to your Marriott Bonvoy account.
If you have still not received your Free Night Award after the 8-week period, it is likely that your credit card account is not linked to your Marriott Bonvoy account. To link your accounts successfully, the primary cardmember's first name, last name and email must match on both accounts. Additionally, if your Marriott Bonvoy account uses someone else's name or email, the accounts cannot be linked.
After you have verified your Marriott Bonvoy account information and completed any necessary updates, please call Chase customer service to link your Marriott Bonvoy account at the number on the back of your Card or by visiting the Contact Us page.
No. Free Night Award expiration dates cannot be extended. Each Free Night Award expires within 12 months from the date of deposit and must be redeemed and used on or prior to their expiration date. For example, if your Free Night Award expires on December 31, 2026, your Check-In Date must be on or before December 31, 2026. Learn more.
No. Free Night Award expiration dates cannot be extended. Each Free Night Award expires within 12 months from the date of deposit and must be redeemed and used on or prior to their expiration date. For example, if your Free Night Award expires on December 31, 2026, your Check-In Date must be on or before December 31, 2026. Learn more.
Some properties participating in Marriott Bonvoy will charge resort fees and taxes outside of the regular booking costs. Your Free Night Award does not cover these fees and taxes. Fees and taxes must be paid in cash at check-in and cannot be paid in points. Learn more.
As a Marriott Bonvoy member, you get instant access to exclusive member rates and free Wi-Fi during your stays. Earning Elite status unlocks even more benefits — like Enhanced Room Upgrades, Elite Bonus Points, Late Checkout, exclusive lounge access, and more. There are five Elite levels: Silver Elite, Gold Elite, Platinum Elite, Titanium Elite, and Ambassador Elite. Learn more about Marriott Bonvoy Elite status.
You can view your current Elite status by signing in to your Member Account Profile on the Marriott Bonvoy website or in the Marriott Bonvoy App.
As a Marriott Bonvoy member, you get instant access to exclusive member rates and free Wi-Fi during your stays. Earning Elite status unlocks even more benefits — like Enhanced Room Upgrades, Elite Bonus Points, Late Checkout, exclusive lounge access, and more. There are five Elite levels: Silver Elite, Gold Elite, Platinum Elite, Titanium Elite, and Ambassador Elite. Learn more about Marriott Bonvoy Elite status.
You can view your current Elite status by signing in to your Member Account Profile on the Marriott Bonvoy website or in the Marriott Bonvoy App.
No, Marriott Bonvoy Member numbers cannot be shared. Each Marriott Bonvoy account must be maintained by an individual only.
Visit the Contact Us page to learn more, or call the number on the back of your Card.
No, Marriott Bonvoy Member numbers cannot be shared. Each Marriott Bonvoy account must be maintained by an individual only.
Visit the Contact Us page to learn more, or call the number on the back of your Card.
The following Cards are eligible to book and attend cardmember events:
- Marriott Bonvoy Boundless®
- Marriott Bonvoy Bountiful®
- Marriott Bonvoy Premier®
- Marriott Bonvoy Premier Plus Business®
- The Ritz-CarltonTM
Some events may also be open to other Chase Marriott Bonvoy Cardmembers. Each event listing will include specific eligibility details. Learn more on our Events & Experiences page.
The primary cardmember or authorized user must be one of the event attendees. Packages are non-transferable.
Yes, some events have age restrictions. Please review all event details carefully before purchasing a package to ensure eligibility.
Please visit the Chase Marriott Moments page to view events. Currently, event tickets can only be purchased using a desktop computer or laptop. All purchases must be made with an events-eligible Marriott Bonvoy Chase credit card.
Marriott Bonvoy Moments™ provides exclusive experiences that are available to all Marriott Bonvoy Members and can be redeemed using Marriott Bonvoy Points. Marriott Bonvoy Chase Cardmember Events are exclusive experiences reserved for cardmembers and are available for purchase at a ticketed price.
Yes, a waitlist is available for each event; however, joining the waitlist does not guarantee ticket availability.
The following Cards are eligible to book and attend cardmember events:
- Marriott Bonvoy Boundless®
- Marriott Bonvoy Bountiful®
- Marriott Bonvoy Premier®
- Marriott Bonvoy Premier Plus Business®
- The Ritz-CarltonTM
Some events may also be open to other Chase Marriott Bonvoy Cardmembers. Each event listing will include specific eligibility details. Learn more on our Events & Experiences page.
The primary cardmember or authorized user must be one of the event attendees. Packages are non-transferable.
Yes, some events have age restrictions. Please review all event details carefully before purchasing a package to ensure eligibility.
Please visit the Chase Marriott Moments page to view events. Currently, event tickets can only be purchased using a desktop computer or laptop. All purchases must be made with an events-eligible Marriott Bonvoy Chase credit card.
Marriott Bonvoy Moments™ provides exclusive experiences that are available to all Marriott Bonvoy Members and can be redeemed using Marriott Bonvoy Points. Marriott Bonvoy Chase Cardmember Events are exclusive experiences reserved for cardmembers and are available for purchase at a ticketed price.
Yes, a waitlist is available for each event; however, joining the waitlist does not guarantee ticket availability.
All capitalized terms used in these FAQs have the meanings given to those terms in the Marriott Bonvoy Program Rules and the Chase Cardmember Agreement.
Points accrued and awards issued are subject to the terms and conditions of the Marriott Bonvoy® program. For complete terms and conditions of the Marriott Bonvoy program, including all redemption values, refer to marriottbonvoy.com/terms. Terms and conditions of the Marriott Bonvoy program may be modified and services and benefits may be added or deleted at any time without notice to cardmembers. Marriott Bonvoy points awarded through the use of the authorized user's card will only be credited to the Primary Cardmember's Marriott Bonvoy account.
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